Here are some tips to make sure your Omigo is installed securely:
- Check to see that the mounting plate is installed properly and that the mounting bolts are tightly in place.
- Check to see that your Omigo clicks into place on the mounting plate properly.
- If your Omigo is hitting the back of the toilet tank before clicking into the mounting plate, try moving the mounting plate forward then reinstall your Omigo onto the plate. Check out our Installing Your Omigo article for more details!