Our Omigo 90-Day Risk-Free Trial serves as our return policy.
If you decide Omigo is not for you within the first 90 days of receiving your seat, we’ll help you out with a free return and full refund. Check out our 90-Day Risk-Free Trial terms for more details!
We make returns and exchanges as simple as possible. From our Contact Us page, select Returns & Exchanges and we’ll email you your Return Merchandise Authorization (RMA) and pre-paid shipping label, so all you have to do is to carefully box it up and send it back to us. Your original form of payment will be refunded within 5-10 days of receipt.
Check out our Purchasing articles for more details on returns, exchanges, and refunds. Please contact us if you have any questions!
Omigo has a 3-year, tiered warranty; Omigo SL has a 1-year warranty.
You receive a 100% discount on repairs and replacement parts during the first year, 75% the second, and 50% the third year after purchase. We can also service your Omigo out of warranty. Please contact us if your Omigo needs servicing!
Please read our Warranty Exclusions & Limitations article for more details.